![]() ![]() I said, "Absolutely not! If you don't have our room available either we can leave or you can give a free upgrade." The clerk said she couldn't do that so I asked to speak to a manager. She went to the back then returned and said she could upgrade us to a suite for an additional $100.00 per night. I told her that was unacceptable and that we would find another hotel. We were advised by the lady working the front desk that they didn't have anymore non-smoking rooms available. ![]() We arrived on check-in day at approximately 3:00PM. ![]() We had booked our reservations five months in advance through the hotel website for a non-smoking canyon view room. ![]()
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